Do you ship internationally?
Yes, we ship worldwide. There isn't a place we wouldn't go!
Where are you located?
Our office is based in Old Street, Central London, England. We operate multiple shipping warehouses located throughout the United States and Europe.
Feel free to write in to us, our address is:
130 Old Street
How long does shipping take?
97.66% of orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.
Depending on your delivery location, your purchase will arrive between 7-15 days of purchase. Most of our orders are in customers hands within 10 days.
Some of our products are limited edition and may take a little longer due to its high demand and limited availability- this is usually specified on the product listing.
We keep you up to date with your order. You'll be provided with tracking numbers as soon as your purchase is shipped, making it very easy to track your order.
What's your return policy?
If you are not entirely satisfied with your purchase, we’re here to help.
Please contact us in the first instance at email@example.com to discuss any quality concern you may have.
Our items fit as expected, with a size chart on each product. All of our items are packaged by hand in the United States/Europe and are run through a thorough the high quality control process. In the rare and unlikely event an item is damaged, we will offer a return.
In the case of a return, you will have the choice of a full refund, or a voucher balance credited to. spend on our store.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
I have another question that is not listed here
We are always here when you have a question, Feel free to email us on firstname.lastname@example.org, or live chat with us on Instagram/facebook messenger. We reply within 24 hours and are here to answer all of your questions.